System Administrator

The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure.

The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.

Key Performance Areas: (Any experience in below KPA will be advantageous) Provide On-Site First and Second Level End User Support.

Installation, Troubleshooting & Maintenance of the below Hardware: MFP Printers.

VOIP Hardware.

Networking Hardware (Wired & Wireless). Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.

Technical Knowledge and Skills: Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11). Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022). Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022). Proficient with Microsoft 365.

Microsoft Office Packages.

Intermediate TCP/IP Networking knowledge essential Experience with various Internet Connectivity Mediums essential: 3G / LTE.

Experience with Enterprise Antivirus packages essential: ESET Endpoint Protection.

Technical experience with Sage 300 Advantageous.

Technical experience with Syspro Advantageous.

Minimum of 5 years in a Desktop Support / System Administrator role essential.

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