Job Summary:
The Manager, Provider Network Performance provides leadership and direction to staff to ensure the goals of the department are successfully achieved.
Essential Functions:
Ensure accurate and timely implementation of new Value Based Reimbursement (VBR) initiatives
Lead value-based reimbursement team projects focused on the continued development and automation of VBR programs
Assist in development of action plans throughout the business and establish control plans for implemented projects
Work collaboratively and lead initiatives with various business units in identification, definition and communication of process metrics
Prepare plans to track project performance and assure timely completion and achievement of project deliverables
Identify and document opportunities for improvement with markets and business units as well as internally to the department
Report and communicate the results from process improvement efforts to leadership
Perform capability diagnostics utilizing process improvement tools, available metrics and business rules
Responsible for robust competitor and provider competitive analysis and the creation of other information to formulate a business decision related to the provider network, defining gaps between current state and industry best practices
Design future state network performance models that addresses opportunities uncovered during current state analysis
Determine and document the impact of change on cross functional processes and collaborates with cross functional teams to address the associated risks of change
Define and install processes, tools, and systems that allow for and support formal VBR reporting architectures, KPI controls and network performance transparency
Perform Business Process Mapping – Current State and To-Be concepts and processes
Research and make recommendations on new innovation around VBR and development of new initiatives
Work with Senior Management to strategize and coordinate development of future VBR programs
Develop enhanced VBR program tracking and reporting
Develop and report on key accomplishments and issues to upper management
Responsible for hiring, training and developing staff effectively, while ensuring a strong, competent and talented team of high integrity professionals
Manage multiple projects, collect and analyze data and disseminate to appropriate departments as necessary
Perform any other job duties as requested
Education and Experience:
Bachelor’s Degree in Business Administration, or related field is required
Three (3) years of provider operations experience is required
Minimum one (1) year of management experience is required
Provider contracting experience is preferred
Competencies, Knowledge and Skills:
Proficient with Microsoft Office to include Word, Excel and PowerPoint
Excellent written and verbal communications skills
Ability to develop, prioritize and accomplish goals
Strong interpersonal skills and high level of professionalism
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Ability to work independently and within a team
Excellent leadership skills
Ability to create and maintain excellent working relationships
Ability to lead and direct the work of others including the development, motivation and rewarding of staff
Licensure and Certification:
None
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
May be required to travel occasionally
Compensation Range:$79,800.00 - $127,600.00
CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):Salary
Organization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.
R7339
Remote/Remotely/Tele/Telecommute/From home