IT Functional Analyst

IT Functional Analyst

Job Code

30000741

Basic Function

The IT Functional Analyst will specialize in a specific technology, line of business, domain or industry within the JHAH IT organization.

Scope

Provide and define a feasible IT solution, its implementation, its interaction with existing systems and improve the cost effectiveness of a project.

Principal Contacts

JHAH Team Lead, Team members, and JHAH Employees.

Principal Duties

General Duties

Analyze the existing systems and highlight areas of improvement;

Research opportunities by identifying new software/service to be developed;

Analyze and decompose complex requirements;

Perform gap analysis and recommend solutions;

Document requirements, create functional specifications and prepare wireframes/flowcharts;

Participate in the development of the product as per specifications;

Participate in change and configuration management;

Monitor performance, discover variances and propose necessary actions;

Validate the functionality of the end product according to the requirement specifications; and

Prepare technical user manuals, system configuration documents and other technical reports.

Epic Principle Duties (Applicable for Epic Analyst or Instructional Designer Only)

Work with clinical operational users to ensure that workflows in the system are clinically accurate and according to MoH, CBAHI, and JCIA standards

Observe and meet with clinicians at their place of work to validate that configuration is correct and optimized for the relevant medical specialty and/or area requirements

Update training materials, tip sheets, and training environment to reflect agreed on hospital and clinic workflows

Schedule and conduct new hire, upgrade, or additional training as required for clinicians and end users accordingly to their specialty area

Foster and maintain strong communication and collaboration with operational counterparts to build and provide analytical and evidence based tools focused on patient safety and satisfaction

Education

Bachelor of Science (BS) degree in Information Technology, or

Bachelor of Science (BS) in Nursing, Pharmacy, Informatics or other medical specialty (for Epic Clinical Analyst and Instructional Designers Only)

Experience

Minimum 5 years of experience in their area of specialization;

Analytical and investigative skills;

Ability to understand the bigger picture;

Working knowledge of data and process modelling;

Elicitation and comprehension skills; and

Grip over database concepts like DBMS, ETL and SQL.

Certifications/Other requirements as applicable

Good command over spoken and written communication

Organizational and presentation skills

Interpersonal skills