Clinical Service Representative (Medical Assistants, LPN, Paramedic or

Job Description

We are looking for talented and compassionate Medical Assistants, LPN, Paramedic or EMT-A for our clinic located at 36001 Euclid Avenue, Ste. 5, Willoughby, OH 44094.

*This position requires successful completion of a Medical Assistant or Paramedic/EMT-Advanced education from an accredited institution*

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. ROLE & RESPONSIBILTIES:

Prepare patient(s) for and assist with examination and/or treatment

Perform triage and obtain vital signs

Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)

Collect and maintain all patient and business documents while always maintaining confidentiality

Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs

Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)

Start an IV, place a catheter and perform splinting when needed/directed

Perform various other clinical, aseptic and/or basic laboratory procedures

Document within Electronic Medical Record (EMR) all medical interventions timely and accurately

Understand and enforce standard health care regulatory requirements

Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers

Always ensure HIPAA and OSHA compliance

Perform office procedures including all general administrative duties; ability to operate all office medical equipment

Required to travel to various locations as needed based on staffing and volume

Other duties as assigned

EDUCATIONAL REQUIREMENT & QUALIFICATIONS:

Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution

One year of relevant healthcare experience; preferably urgent care or emergency department

Willing to train new, stellar graduates

Must be proficient in venipuncture and injections

Knowledge of clinical procedures, medical anatomy, and physiology

INDPC