Assistant Branch Manager

Job Description

Description:

The Assistant Branch Manager works in collaboration with the Branch Manager to achieve branch goals and key performance metrics.

Essential Duties and Responsibilities:

Interact with walk-in customers at the front counter.

Assist customers in selecting required parts and recommend associated products and services.

Receive and process orders via the counter, phone, and email.

Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

Answers questions from customers or individuals on how a product operates or direct them to the person that can assist them.

Assists with any customer service issues that may arise.

Incoming/Outbound Sales Calls.

Achieves assigned performance goals and objectives as set by management to grow parts business.

Assist in all branch activities where needed.

Ensure compliance in company policies and procedures.

Participates in community activities to promote the organization and to build goodwill.

Performs other duties as assigned by supervisor.

Inventory control including:

Inspecting order accuracy before accepting vendor deliveries

Perform quality checks on inventory

Conduct cycle counts

Report discrepancies to leadership

Follow all company policies as it relates to Loss PreventionRequirements:

High School Diploma required; Secondary Education preferred.

Industry experience preferred.

Prior experience working in a lead role preferred, but not required.

Excellent written and verbal communication skills.

Champion all safety policies.

Successful completion of pre-employment background and drug screening.

Fosters good coworker citizenship and contributes to a positive work environment.

M&D provides equal employment opportunity to all qualified applicants and employees without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, marital status, familial status, disability, military status, and genetic information.

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.