Commercial Insurance Customer Service Representative

Job Description

We currently have a position available in our completely renovated Pittsburgh office for a highly organized Customer Service Representative with excellent communication and problem-solving skills.

We are a rapidly growing company offering both commercial and personal lines insurance. With over 25 insurance companies we represent, we have a policy to fit most businesses and individuals at the most competitive premium. Our tremendous growth has created a need for additional Insurance Agents / Client Service Representatives. Our organization is very demanding, very goal-oriented, and we only seek highly driven and motivated individuals.

At Quantum Source Insurance Group, we value and seek committed team players that possess outstanding customer service skills and a sincere desire to meet the needs of our customers.

Job responsibilities include:

Answering incoming phone calls from existing and prospective clients, assessing their needs, and provide solutions as needed

Help sales team rate new policies through our agency carrier portals when needed

Cross-sell products to existing clients

Process endorsements such as vehicle additions, driver additions, etc.

Process renewals on our existing book of business each month

Maintain detailed and accurate database of client information using our agency management system

Other duties as assigned

We must stress that this is a high energy, fast moving company. The ability to multi-task and stay organized is vitally important.Qualifications:

Active Pennsylvania Property and Casualty License

At least one-year commercial insurance experience

College degree preferred; high school diploma requiredBenefit Conditions:

Waiting period may applyCommunication method(s) used:

Email

Phone

ChatSchedule:

Monday to FridayWork Remotely

Can be consideredJob Type: Full-time

Salary: $40,000 - $50,000 plus unlimited commission potential

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insuranceSchedule:

Monday to FridaySupplemental pay types:

Bonus pay

Commission payCOVID-19 considerations:

To ensure the safety of our employees our office is cleaned nightly by our building's cleaning service which uses hospital grade cleaning solutions. We also do a team deep clean of the office once per week.

Education:

High school or equivalent (Preferred)Experience:

customer service: 2 year (Preferred)License/Certification:

Property and Casualty License (Preferred)Work Location: In person and remote as needed

Flexible work from home options available.