Responsibilities
● Setup and maintain Virtual applications environments
● Manage firewall, routing and switching
● Supervise monitoring systems and take appropriate actions upon alarm
● Resolve technical issues within prescribed Service Level Agreement
● Communicate with stakeholders through verbal and written means
Requirements
Requirements:
● Bachelor or Master of Science in an IT related discipline
● At least 5 years experience in an NOC environment / managed services role
● Proven clients interaction experience while following standard operating procedures.
● Hands on experience with firewalls (Cisco, Huawei, Fortinet)
● Hands on experience with PRTG network monitor and ticketing systems
● Experience with SentinelOne is a plus
● Experience with VMWare and virtual images deployment
● Hands on experience with Microsoft Defender and VMWare Carbon Black
● Deep knowledge of Linux OS and MS Server 2008R2 / 2012R2/2016 / 2019 / 2022,
● Great interpersonal skills, ability to document and analyze issues and resolutions
Benefits
Benefits
● Full Time Employment with competitive salary, including night shift additional pay
● HMO coverage