Assistant Community Manager

Job Description

Description:

OUR SUCCESS IS FOUND IN YOUR JOURNEY

Living our mission to create positive impact means providing a space where the unique characteristics of our residents and team-members are embraced and valued. A place where you feel empowered to make meaningful connections through social impact and top-tier service. It also means supporting your career journey by investing in personal and professional growth with a best-in-class work experience and perks.

THRIVE

Best-In-Class Perks:

Loyalty Appreciation Bonus – earn 1% of your annual salary for each year of employment (5% max). Paid on your work anniversary.

Quarterly & Annual Performance Bonuses - earn up to 25% of your annual salary.

Monthly Education Bonuses - an extra $100 each month.

Clothing Allowance - $500 annual allowance for office wear.

Providing Benefits - we've got quite a few; 401k, health insurance, life insurance, the list goes on...

Social Impact - paid time off to give back to a charitable cause.

Career Advancement - grow your career with in-house training for certifications and industry recognized designations.

IMPACT

What You’ll Do:

Support the Community Manager in training staff concerning leasing, computer entry, marketing, maintenance, and general office operations.

Accept and write resident service requests in a timely and accurate manner.

Complete a monthly market survey and maintain first-hand knowledge of the competition. Shop the property’s competition on a regular basis.

Assume responsibility for the operations of the property, including reporting systems, in the absence of the Community Manager.

Daily post all rents, deposits and application fees received from residents.

Greet, qualify, tour and lease apartments to prospective residents.

EXCEL

You’re Good At:

Customer Service - Managing difficult or emotional customer situations; Responding promptly to customer needs; Responding to requests for service and assistance.

Teamwork - Giving and welcoming feedback; Contributing to building a positive team spirit; Putting success of team above own interests.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies the appropriate person with an alternate plan.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Requirements:

Licenses and Certifications:

Blue Ridge Companies requires you to have a valid driver's license to drive the golf cart.

Experience:

Six months to one-year related experience and/or training; or equivalent combination of education and experience and other certifications/licenses as required by local jurisdictions.