Human Resources Business Partner, Direct Sales

Job Description

Description:

The HR Business Partner (HRBP), Direct Sales, is responsible for aligning business objectives — with an emphasis on recruiting, growth, expansion, and internal customer service — with employees and management for the field-based U.S. Direct Sales team. This role formulates partnerships across the human resources (HR) function to deliver value-added service to management and employees that facilitates growth, problem-solving, and compliance that reflects the business objectives and core values of Kerecis.

The HRBP is based in the Arlington, Virginia, Kerecis office and reports to the Director, Global Human Resources & Recruiting. This is a full-time role.

Essential Functions

Function as the HR point of contact for all U.S. Direct Sales team members

Support, monitor and enforce annual compliance trainings for all Sales employees

Ensure that onboarding for all U.S. Sales team members is completed according to schedule

Partner with Medical Affairs to ensure that U.S. Sales team members have completed required training, including retraining

Serve as the local representative of Global HR & Recruiting

Provide daily HR support to the U.S. Direct Sales team

Provide performance management guidance to regional and senior U.S. Sales management (e.g., coaching, counseling, career development, disciplinary actions)

Utilize knowledge of various HR functions to provide tactical support to regional and senior U.S. Direct Sales managers

Manage and resolve employee relations issues; conduct effective, thorough and objective investigations

Act as liaison with other HR functions

Provide change management support as needed

Secondary Functions

Provide HR policy guidance to all U.S. Direct Sales team members

Work closely with management and employees to promote Kerecis core values, improve work relationships, build morale, and increase productivity and retention

Meet weekly with relevant managers, providing HR guidance when appropriate

Analyze business unit trends and metrics to help develop solutions, programs and policies

Maintain knowledge of legal requirements, including local state laws, related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with the legal department as needed / required

Identify training needs and facilitate training solutions for U.S. Sales team and any individual executive coaching needs

Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met

Other responsibilities and tasks, including ad hoc administrative support, as assignedRequirements:

Requirements

Competencies

Exceptional internal customer service skills with a busy and demanding workforce

Experience supporting a remote workforce with multiple time zones

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies

Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software

Flexible schedule to support multiple time zones

Growth mindset, team approach

Education & Experience

Bachelor's degree strongly preferred

Minimum three to five years of HR experience

Experience with direct sales teams a plus

Working knowledge of HR disciplines

SHRM or HRCI credential preferred

Anticipated Travel: 10%

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Kerecis is an equal opportunity employer.