Bell Attendant / Shuttle Driver

Job Description

About Us

People are the cornerstone of the Maui Beach Hotel experience. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our associates grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time, they're empowered, original, and intuitively adaptive.

Role Overview

As a Bell Attendant/Shuttle Driver, you will be responsible for welcoming guests to the hotel and ensuring their luggage is safely transported to their room. Additionally, you will provide shuttle transportation to guests around the hotel and local area.

Essential Functions

Greet guests as they arrive at the hotel and provide assistance with their luggage

Transport luggage to guests' rooms and ensure they are properly stored

Provide guests with information about the hotel and local area

Operate the hotel shuttle to transport guests to/from the airport

Ensure the shuttle is clean and well-maintained at all times

Assist with maintaining the hotel's cleanliness, including cleaning the lobby and public areas

Follow all safety procedures and protocols, including those related to driving and luggage handling

Provide exceptional customer service and ensure guests are satisfied with their experience

Requirement & Qualifications

Proficient in English communication (speaking, reading, and writing) to effectively interact with guests, colleagues, and management, ensuring clear understanding and seamless communication.

High school diploma or equivalent

Must have a valid driver's license and clean driving record

Prior experience as a bell attendant, shuttle driver, or related field preferred

Excellent communication and customer service skills

Ability to work a flexible schedule, including weekends and holidays

Must be able to lift and carry heavy luggage up to 50 pounds

Knowledge of Maui and its attractions preferred

Benefits

Tips

Health insurance

Dental insurance

Vision insurance

401(k) + matching

Paid time off

Group Life insurance

Referral program

Employee discount at Springboard Hospitality properties