Customer Service Representative - State Farm Agent Team Member

Job Description

Position Overview

State Farm Insurance Agent located in Duncanville, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alecia Francis - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Work with the agent to identify and support local community events in our market.As an Agent Team Member, you will receive...

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement within my agencyRequirements

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.