Call Center Representative/Dispatcher

Job Description

Description:

Call Center Representative/Dispatcher - TRIO Heating & Air

Join Our Team and Be Part of Breaking Bay Area Records!

Apply online: TrioHeatingandAir.com

Or call us at:

Why Join Us?

Ready for a wild ride? We've relocated to a massive 10,000 square foot office space in San Jose, CA, featuring our brand-new state-of-the-art CALL CENTER. We're looking for rockstars like you to join the party. Ready to earn big bucks while having a blast? Read on!

We've earned top honors, including four out of five yearly awards from Bryant, the nation's leading heating and air-conditioning brand. Plus, we were chosen by Service Titan in 2023 as the fastest-growing HVAC company in the nation.

Earning Potential That's Off the Charts!

Salary ranging from $22 to $27 per hour.

Embrace hourly, commission, and performance bonuses – cha-ching!

Enjoy paid holiday and vacation time off, because you deserve it.

Grab the benefits train with health insurance, dental, vision.

We're Industry Legends!

Trio Heating and Air are industry legends, breaking records and setting standards. With our 5 Star Level of Service, we're known for excellence. Join

a team that's making waves, and let's rock this industry together.

About the Role:

As a Client Service Representative, you'll be in the heart of the action, providing outstanding service to our customers. Get ready to talk the talk and

type the type, with a minimum typing speed of 45 wpm. You'll handle a high volume of calls and make sure every caller walks away thrilled.

What You'll Do:

Dive into inbound and outbound calls, turning prospects into appointments.

Turn problems into solutions with sharp thinking and judgment.

Get cozy with our product lineup to offer top-notch advice.

Keep records spick and span, detailing every interaction.

Hit the productivity sweet spot while staying cool as a cucumber.

Qualifications:

Bring a passion for customer service and a can-do attitude.

Flex your multitasking muscles in a fast-paced setting.

Prove you're the decision-making champ in business.

Get tech-savvy with Microsoft Suite; SERVICE TITAN experience? Even better.

Clear the background check and drug screen like a pro.

What's in It for You?

Pump up your bank account with top-notch earnings – sky's the limit!

Get your benefits game strong with paid holiday & vacation time off.

Score medical insurance for you and your family, on us.

Join a family, not just a job – we're in this together.

Incentive Bonuses Await!

We're not just about the paycheck – we've got exciting bonuses lined up to sweeten the deal.

Ready to roll with us? Call us at when you're ready to unleash your superstar potential.

Job Type: Full-time

Compensation: $22.00-$27.00 + Bonus & Commission

Schedule: 10-hour shift, 8-hour shift, weekend rotation

Location: San Jose, CA

Employment Type: Full-Time

Benefits: Dental insurance, flexible schedule, health insurance, paid time off, parental leave, professional development assistance, referral program,

retirement plan, vision insuranceRequirements: