Program Manager

Job Description

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow and are looking for a Program Manager.

The Program Manager leads a team of professionals on complex design build technology integration programs within the transit (Bus, Rail, LRT) market, with responsibility for managing large programs in a complex external customer environment, managing the applicable technology deployment and the schedule performance of assigned projects within cost limitations and established standards. The Program Manager is responsible for managing customer relationships, resource assignments, and providing leadership to team members to achieve high results in a matrix organization.

Primary Responsibilities:

Manage all aspects of a program, including planning, organization, and implementation of project activities, with a large transit agency, interfacing across multiple groups and departments, including central office and depot locations

Provide overall project communication to stakeholders and meet program requirements and stakeholder expectations

Provide support and guidance to team leads for their individual scope areas of the program

Manages full lifecycle of program and ensures each aspect of the individual projects is completed

Ensures compliance to established company policies, project management processes, tools, techniques, and templates.

Manage program activities, such as issue tracking and risk mitigation, facilitating program team meetings and preparing/delivering status reports

Manages subordinate Project Management Staff (Project Managers, Assistant Project Managers, Coordinators, etc.) setting objectives in line with established goals and targets

Acts in coaching and mentoring capacities to Junior Project Management Staff and participates in Staff Development

Work closely with cross functional departments (Product management, Engineering Design, Installation, Production and Field Service) to ensure successful execution

Provide direction and control of work performed in the framework of program, including monitoring the critical path and implementation of appropriate corrective actions

Coordinate and perform review of the project deliverables, software and hardware, and report on project performance, including risk mitigation.

Arrange with the team leads for technical review of system design and documentation with the customer.

Establishes project milestones and monitors adherence to program master plans

Manages financial schedule performance of assigned projects

Manages procurement of equipment and materials necessary to execute on projects

Coordinates with Sales and Account Managers to further sales opportunities

Participate in proposal preparation, including standards of work and specifications, estimation of product and service costs.

Participate in negotiation and administration of contracts

Serves as primary point of contact with the client for program and senior level communications, keeping customer apprised of progress

Provide status and reports to company management and executives

Reviews productivity and efficiency and strives for continuous improvement

Ability to prioritize and proactively resolve program related issues on a fast-paced, aggressively scheduled project

Strong written and verbal communication skills required

Highly organized with high attention to details

Travel required for onsite at customers facility up to 35%

Skills Required:

10+ years’ experience on technology integration projects with gradually level of increasing responsibilities with a focus on delivering projects to external customers.

5+ years of leadership role as an Integration Manager/Project/Program Manager on large scale ($25M USD+) technology integration project

B.S. Degree and or 5+ Years as a Project Manager in and ITS environment

PMP certification

Experience in transit industry highly desired.

Strong computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs such as Microsoft Dynamics, JIRA

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.

In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.