Key Account Manager - Brewing, APAC

About the role This role is a key leadership appointment with the responsibility to manage and important commercial segment of the business. The role will require the incumbent to managing a diverse set of strategically key customers of Diversey – a Solenis company and work with teams spread across the Asia Pacific countries. The role is part of Diversey’s F&B business division. The key responsibilities for the role entail Implement global and regional account strategy Deliver the growth plan for the Sector Grow market share of Diversey within the key accounts of the Sector Ensure high customer satisfaction through net promoter scorecard. Lead and motivate the country sales team to reach and exceed customer expectations Identify customer need and deliver value through Diversey’s product/service portfolio Thorough understanding of customer potential Work with Technical team to expand customer potential through innovations Monitor and improve upon service delivery models Work with country business teams to deliver the promise to customers Actively be involved in coaching and development of various teams Actively collaborate with other functions like supply chain, technical, HR as per business needs The role will require extensive travel as per business needs External interface Senior leaders, mid level managers and operating teams in customer organizations – Technical, Supply Chain, Manufacturing, Operations, Maintenance, Quality and Food Safety etc Senior leaders in OEMs that cater to the industry Key contacts in various industry bodies Internal interface Cluster business leaders, Country business leaders Country sales and technical teams Functional leaders and teams in Marketing, Supply Chain, R&D, Finance etc Regional Vice President Global Account Management teams – commercial and technical Industry background of the incumbent While it is not mandatory, it is preferable for the incumbent to have experience in or from the below industries Key account manager or client servicing executive of a product and services company like hygiene, water treatment, specialty chemicals and other B2B manufacturing/services industries etc Exposure to the food & beverage manufacturing industry can be desirable but not mandatory OEM to the food & beverage industry, key material supplier to the food & beverage industry Education & skill background Should have a technical background Undergraduate degree or post graduate degree in engineering; food/dairy technology; chemistry; science. This position needs to have a good understanding of technical issues. Management qualification is desirable but not essential Good command over English language is mandatory

Div-R0014486