Front Desk Receptionist/Patient Service Representative

Job Description

Salary:

Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people and phone skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional phone service that patients feel as if they are calling a 5 star hotel.

Job tasks include, but are not limited to:

Sending correspondence to referring providers.

Checking patients in and out.

Answering phones and scheduling appointments.

Verifying insurances.

Performing patient recall.

Willingness to cross train in other aspects of the practice.

Experience is not required, however applicants must be proficient with computers.