Email/ Chat Support (non-voice) - Work in Davao

Grab this opportunity now!

Join our team as a Email/ Chat Support (non-voice) at Davao City.

With Fixed weekend off and Dayshift.

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Qualifications:

At least 1yr experience in email management

Proficiency with different email management software, preferably Zendesk

Committed and willing to be assigned in any Site.

Flexible in shifting schedules. Responsibilities:

Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner

Stay on top of campaigns and promotional releases

Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers

Maintain a positive, empathetic, and professional attitude towards customers at all timesHurry up! Apply now!

Summary of role requirements:

Flexible hours available

1 year of relevant work experience required for this role

Work visa can be provided for this role

Expected salary: 18,000 per month

Full time