Collections Executive

Job Title: Collections Executive

Location: Bangalore

Experience: 1-3 years

Process - ICICI ( collection process )

Roles And Responsibilities

Understanding the products and services provided by the company.

Supporting the customer through an email ticketing system and phone calls.

Resolving customer complaints and queries.

Providing detailed information to customers.

Maintaining records of each phone call for future reference..

Offering exceptional customer service and satisfaction.

Following up with customers for any further information.

Taking feedback from the customers.

Full time