Senior Hotel Receptionist/ Senior Front Desk Agent

Hotel Front Desk Agent Responsibilities Include

Performing all check-in and check-out tasks

Managing online and phone reservations

Informing customers about payment methods and verifying their credit card data

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Job Location- Kharadi, Pune

Full time