Ecommerce Account Manager (Amazon)

Company Overview

Sickle Innovations Private Limited, founded in 2014, is a company dedicated to developing innovative mechanization solutions for conventional farming practices. Our mission is to make farming profitable and financially sustainable for farmers across India. With a human-centered design approach, we are constantly evolving our field-tested prototypes to provide economic farming solutions. Join us in our journey to transform the agriculture sector in India!

Job Overview

We are looking for a skilled Ecommerce Account Manager to join our team at Sickle Innovations Private Limited. As an Ecommerce Account Manager, you will be responsible for managing and growing our online sales channels. This includes overseeing the performance of our ecommerce platforms, optimizing product listings, implementing marketing strategies, and ensuring a seamless customer experience. The ideal candidate has a proven track record in managing ecommerce accounts and driving sales growth.

Qualifications And Skills

1-3 years of experience in ecommerce account management

Strong understanding of ecommerce platforms and online sales strategies

Proven track record in driving online sales growth

Excellent analytical and problem-solving skills

Effective communication and negotiation abilities

Strong attention to detail and organizational skills

Proficiency in using ecommerce analytics tools

Roles And Responsibilities

Manage and grow our ecommerce accounts, including platforms such as Amazon, Flipkart, etc.

Optimize product listings to improve visibility and conversion rates

Develop and implement marketing strategies to drive online sales

Monitor and analyze key performance indicators (KPIs) to track the success of ecommerce initiatives

Collaborate with the marketing and product teams to ensure a seamless customer experience

Stay up-to-date with industry trends and best practices in ecommerce

Identify and recommend new opportunities for business growth

Manage customer inquiries, feedback, and reviews on ecommerce platforms

Work closely with logistics and fulfillment teams to ensure timely order processing and delivery

Address customer complaints and inquiries

Oversee both inbound and outbound logistics operations

Ensure timely delivery of customer orders

Manage inventory effectively

Proficiency in Microsoft Excel is a required skill

Full time