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International voice process

Company:
Sagility
Location:
VasanthaNagar, Karnataka, 560001, India
Posted:
April 26, 2024
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Description:

Dealing with customers through voice communication

Providing customer support via phone calls for international customers, in multiple languages

Troubleshooting customer queries and requests

Managing customer expectations and ensuring customer satisfaction

Documenting customer interactions for review and follow-up

Utilizing computing and technical expertise to respond to customer inquiries

Handling all the customer service-related issues such as greeting, placing a call, handling an inquiry and following up with the customer

Ensuring that communication between human and machine is clear and efficient

Having good written communication skill

Education Citeria : Any graduation No BE /BTECH,Post graduates .

Work Location : Bangalore,Kudlu gate .

ONLY FRESHERS

Salary : 3LPA - 3.25LPA

Shifts : Flexible with any shifts .

Full time

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