Front Desk Executive

Company Overview

Proactive For Her is a women's healthtech startup offering judgement-free, personalised, and confidential healthcare solutions. Our mission is to solve health concerns of Indian women across their lifetime, from puberty to menopause and beyond. We provide online, at-home, and in-clinic services, empowering every Indian woman to take charge of their own health and wellness journey. With a focus on spreading awareness and hosting webinars and workshops, Proactive For Her aims to create a positive impact on women's health in collaboration with corporates and various communities.

Job Overview

We are seeking a skilled and motivated Front Desk Executive to join our team at Proactive For Her. As a Front Desk Executive, you will be responsible for providing excellent customer service and administrative support to ensure smooth operations of our women's healthtech startup. This is a full-time position based in Bengaluru, Karnataka, India, and requires a Junior candidate with 1 to 3 years of experience.

Qualifications And Skills

Excellent communication and interpersonal skills to interact effectively with visitors and team members

Strong organizational skills to manage multiple tasks and prioritize responsibilities

Problem-solving abilities to address challenges and provide efficient solutions

Customer service-oriented mindset to ensure a positive experience for clients

Time management skills to handle various duties and meet deadlines

Attention to detail to maintain accurate records and fulfill administrative requirements

Roles And Responsibilities

Ensure a professional and welcoming atmosphere at the front desk by greeting and assisting visitors, clients, and employees

Provide accurate information about our services, schedule appointments,

Coordinate customer appointments, manage customer flow, and ensure efficient scheduling of consultations, ultrasounds, and other diagnostic procedures

Manage the registration process for workshops and events, and assist with organizing and coordinating these activities

Address patient queries, concerns, and provide support when necessary.

Collaborate with other team members to provide seamless support to clients and ensure customer satisfaction

Ensure customer feedback and reviews are collected on a regular basis.

Full time