Handle technical inquiries from customers and project consultant
Achieve optimal project solution by providing technical assistance and system level designs
Customize products according to project specialization and customer demand
Test engineering samples and give feedback for engineering department
Onsite support of proof of concept demonstration and engage in actual site surveys.
Organise assistance during deployment and commissioning.
Assist integration of product into 3rd party systems
Provide consultation for pre-purchase questions and design problems
Technical seminars targeted at distributors engineers and integrators
Hands on test and develop sales kit for latest products and technology
Educate customers to better understand surveillance industry and fully utilize products value.
Requirements
3 + years of relevant experience in the video surveillance industry
Proven track record as a pre-sales engineer or similar role in the technology or Security industry, with a focus on CCTV Cameras, video surveillance solutions.
Extensive experience of CCTV and associated technologies, in particular presenting relevant solutions to end users and consultants/specifiers.
Bachelors degree in engineering or strong technical background in the CCTV network security industry preferred
Working knowledge of IT (network), IP cameras, VMS and CCTV associated technologies a plus
Ability to collaborate with internal stakeholders to obtain business objectives
Exceptional interpersonal and relationship management skills
Must possess strong presentation and communication skills
Be able to multitask and thrive in a dynamic environment
Willingness to travel.
Education
Diploma or Bachelors in Electronics or Mechanical Engineering
Full time