BPO International Voice Process

Hiring for BPO International Voice Process - Customer Support Representative @ Pune-Sal Upto-45k+Inc Work From Home also available Job highlights This is a 24 / 7 support. Should possess excellent English Voice Communication skills. Should be comfortable with rotational shifts (24*7). Five days working. Eligibility Criteria:. Undergraduate / Graduate with Minimum 6 months of experience. Job description Responsibilities

Handle inbound calls from customers and clients

Identify the needs of customers, resolve issues, and provide solutions

Maintain good customer relations

Meet personal targets and work towards meeting team targets

Maintain records of the conversations with the customer and analyze the data

Write and submit timely reports on performance, targets, and customer queries Eligibility Criteria:

Undergraduate/Graduate With Minimum 6 Months Of Experience.

Should possess excellent English Voice Communication skills

Should be comfortable with rotational shifts (24*7)

Demonstrates a strong customer service orientation

Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept

Ability to effectively communicate his/her thoughts in a well-organized manner

Looking for immediate joiners Please call or Whatsapp us on: Please mail your resume on: Visit our Website: Role:Customer Support Representative - Voice / Industry Type:BPO / Call Centre Department:Customer Success,Service & Operations Employment Type:Full Time, Permanent Education UG:Any Graduate

Full time