Cafe Manager

Job Overview

We are seeking an experienced Cafe Manager to join our team at Kruti Retail Ventures LLP. As a Cafe Manager, you will be responsible for overseeing the daily operations of our coffee houses in Cuttack, Odisha. You will ensure exceptional customer service, manage our team of baristas, and maintain the overall quality and profitability of the cafes.

Qualifications And Skills

Proven experience as a Cafe Manager or similar role, with 5 to 10 years of experience in the food and beverage industry

Strong leadership and management skills, with the ability to motivate and inspire a team

Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and staff

In-depth knowledge of coffee brewing techniques and espresso-based beverages

Experience in menu planning, including the development of new and innovative coffee drinks

Hands-on experience in managing inventory, controlling costs, and achieving financial targets

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Knowledge of health and safety regulations and ability to enforce strict adherence

Flexibility to work shifts, including weekends and holidays

Bachelor's degree in hospitality management or a related field is preferred

Roles And Responsibilities

Oversee the daily operations of the coffee houses, including staffing, inventory management, and customer service

Ensure an exceptional customer experience by maintaining high standards of quality and cleanliness

Lead and manage a team of baristas, providing guidance and support to achieve operational excellence

Develop and implement strategies to increase sales and profitability, including creating and executing marketing initiatives

Monitor and analyze key performance indicators to identify areas for improvement and implement effective solutions

Manage and maintain relationships with suppliers, ensuring the availability of high-quality coffee beans and other supplies

Ensure compliance with health and safety regulations and maintain a clean and safe working environment

Handle customer feedback and resolve any issues or complaints in a timely and professional manner

Stay updated with industry trends and innovations, and continuously strive to enhance the customer experience

Interested candidates may contact us on for further details

Full time