Customer Care Executive

Designation

Customer Care Executive Process

Doctors Appointment Location

Vijay Nagar, Indore

452010 Salary

Depending upon the interview Job Type

Permanent Work from Office Benefits

Lucrative Incentives Free Lunch Schedule: Fixed Night Shift (9 hrs)

Monday to Friday Job Requirements

About the Company

JoyLamp & Co is an International BPO based startup in Indore. It was founded in 2021 with a vision to build an organisation with versatile nature towards business opportunities. We deal in a number of processes such as Customer Support, Data Entry and Sales. Interview process

1st round by the HR (Telephonic/Gmeet) 2nd round by the Client (Office Premises) 3rd round Salary Discussion (Office Premises)

Good presentation,negotiation and problem-solving skills

Excellent customer service and sales skills.

Strong verbal and written communicator

Educational Qualification required (mandatory)

B.Sc (nursing)/ M.Sc (nursing)/ B.pharma/ M.pharma Job Description

If you are an effective communicator, driven and passionate team player and result driven, we have just the right job for you. We are searching for Customer Care Executive to join our fun, fast-paced, growing team and take on full responsibility for converting sales leads into customers. Job Roles and Responsibilities

Customer call the Toll free number to get an appointment with the Available or Nearby Doctor for consulting or treatment for their own reason, Call Center Agent must give a proper response knowing the details from customer and check the availability of Doctor by collecting the Zip Code

If the customer ask for an Ambulance to Book for any emergency, Call Center Agent must respond immediately to dispatch the Ambulance for the required location and stay on call until Ambulance reach the actual location and arrange an available doctor from that location.

No sales involved, No Targets involved, No Survey involved.

Full time