Engineer - System Administration

About Us

WHY Linedata

Linedata is an award-winning software solutions company. We believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership.

We humanize technology :

We are passionate experts who provide investment management and credit communities with innovative, user-friendly products which help their businesses grow in over 50 countries

Our environment is international, ego-free and relaxed. We believe in building confidence through giving clear responsibilities to our team members and managing to given goals and targets. We celebrate success and we enjoy each other's company

We employ more than 1100 employees representing 40 nationalities spread throughout our offices in 14 countries. We believe in mobility, diversity & teamwork.

Our mission is to continue to find new ways to create and build flexible, mission-critical software and services and to stay on the cutting edge of the financial software space.

JOIN THE MOVEMENT

We provide the investment management and credit communities with an innovative, user-friendly suite of products that, through detailed market and client insights, help their business to grow in over 50 countries.

We are transforming the financial services community which is in constant evolution.

With our agility, we make technology simple & accessible for our users. Let's work together to achieve the best solutions for our clients.

Chat with our insiders and learn more about your future role at Linedata! Start the conversation: here

Commitment to Diversity

We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and is linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities.

Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description

System Admin – L1 (MUMBAI, INDIA)

At Linedata we believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership. We humanize technology. We are passionate experts who provide the investment management and credit communities with innovative, user-friendly products which help their businesses grow in over 50 countries.

We employ more than 1300 employees representing 40 nationalities spread throughout our offices in 14 countries. We believe in mobility, diversity & team work.

Our mission is to continue to find new ways to create and build flexible, mission critical software and services and to stay on the cutting edge of the financial software space.

JOIN THE MOVEMENT

We are transforming the financial services community which is in constant evolution. Like professional dancers we are experts in our field and are defining new pathways for financial services to serve the world. With our agility we make technology simple & accessible for our users. We all work together to achieve the best solutions for our clients.

Tell us what your ambitions are, we will choreograph your career and take it to the next level!

THE ROLE

Candidate would be actively working on L0, L1 related issues on Windows platform.

He would be responsible for monitoring client infrastructure and needs to handle events within stipulated timeframe.

Candidate would be a part of 24*7 rotation support and would be responsible for answering Customer queries over the emails/calls.

Responsibilities

Good understanding of monitoring tools, the availability and performance of distributed IT infrastructures using tools.

Monitor multiple client environment 24x7 with the help of tools - application / system / platform / integration monitoring

Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.

Taking ownership of issues reported and seeing problems through to resolution

Enthusiasm for communicating with customers and triaging how-to requests, bugs, and getting customers back on track.

Provide timely updates to multiple internal stakeholders and update tickets worked upon.

Strong interpersonal and communication skills as well as a passion for serving customer needs

Excellent oral and written communication skills

Obsessive about continuous improvement

Excellent team player and able to work under own initiative

Ability to work remotely while remaining actively engaged in a very energetic, ambitious work culture.

Document all actions in accordance with standard company policies and procedures.

Notify customer and third-party service providers of issues, outages and remediation status

Skills Required

Windows Servers L1

Basic Understanding of Windows Server 2003, 2008, 2012 and 2016

Basic Active Directory Knowledge

Contact vendors in case of events that need their assistance.

Maintain/update runbooks and wiki databases with latest client information

Advantageous Skills

Must hold at least 2 years of work experience as Windows administrator or relevant.

Candidates must have knowledge on Level 0/1 (Server/Desktop Technology)

Candidates should have handled international customers (Preferably US/UK)

Academic Requirements

Graduate Degree Preferred

Job Requirement

Advantageous Skills

Must hold at least 2 years of work experience as Windows administrator or relevant.

Candidates must have knowledge on Level 0/1 (Server/Desktop Technology)

Candidates should have handled international customers (Preferably US/UK)

Academic Requirements

Graduate Degree Preferred

Full time