Store Manager

Company Overview

Happi Mobiles Pvt Ltd is the first-of-its-kind experience store, offering end-to-end connectivity solutions through smart retail shopping. With 11-50 employees, we are committed to providing exceptional customer service and innovative products.

Job Overview

The Store Manager will be responsible for overseeing the operations of our store in Vijayawada, Andhra Pradesh, India. They will be in charge of ensuring customer satisfaction, driving sales performance, and managing the overall store operations. This is a full-time position.

Qualifications And Skills

Proven experience as a Store Manager or similar role

Strong leadership and management skills

Excellent customer service and communication skills

Proficient in sales performance analysis and reporting

Knowledge of retail operations and inventory management

Ability to train and motivate a team

Strong problem-solving and decision-making abilities

Attention to detail and organizational skills

Bachelor's degree in Business Administration or a related field is preferred

Previous experience in the mobile phone industry is a plus

Roles And Responsibilities

Manage the day-to-day operations of the store, including sales, inventory management, and customer service

Ensure the store meets or exceeds sales targets and KPIs

Develop and implement strategies to drive customer satisfaction and loyalty

Train and develop store staff to deliver exceptional customer service

Maintain a high standard of visual merchandising and store presentation

Monitor inventory levels and ensure timely replenishment

Manage store expenses and budget

Handle customer complaints and resolve issues in a timely manner

Collaborate with the regional team to implement company policies and procedures

Stay up-to-date with industry trends and competition in the market

Conduct regular performance evaluations of store staff

Ensure compliance with health and safety regulations in the store

Full time