Help Desk Executive - Hindi, English must

We are seeking a Help Desk Executive who is fluent in Hindi and English

We require Help Desk Executive for our client

Qualifications And Skills

Fluent in Hindi and English

Excellent communication and interpersonal skills

Good problem-solving and analytical abilities

Ability to multitask and prioritize tasks effectively

Customer-oriented mindset with a focus on delivering high-quality service

Ability to work independently and as part of a team

Willingness to learn and adapt to new technologies

1 to 3 years of experience in a similar role

Roles And Responsibilities

Respond to customer inquiries and provide assistance in a professional and timely manner

Maintain accurate and detailed records of customer interactions

Escalate complex issues to the appropriate support teams

Ensure customer satisfaction by meeting or exceeding service level agreements

Location: Chennai - Velachery

Salary: Rs.12,000 - Rs.17,000

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Full time