Jira Admin

Coordinate with primary JIRA Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures

Monitor JIRA databases and copy data from PROD to TEST instance, when requested

Work with JIRA to enable custom workflows, screens, fields and dashboards

Train end users on JIRA features during project deployments and with ongoing support

Architect and administer JIRA deployment, focusing on providing a platform for Housing units to administer, track and report on department-wide projects and issues

Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements

Analyse current JIRA configurations and migrate to new instances

Able to provide/ configure JIRA for manual processes

Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA

Create, copy, and administer JIRA projects

Full time