Engineering Sales (Earthing And Lightning)

DUTIES AND RESPONSIBILITIES

Travel within sales territory to meet prospective customers and old customers

Conduct calls and face-to-face meetings with customers

Build and maintain relationships with new and old customers

Quotations and tenders on standard catalogue items

All Quotation will be ACCURATELY done on Sage or on excel.

Accurate capturing of ALL the order information on the Sage system, these include the correct customer name, product code, price, contact person, mobile number and delivery address.

The efficient management and releasing of customer back-orders, each Individual sales person is responsible for their own back orders and customer service.

Quotes, Tenders and projects – follow up

Closing of a sale.

Do after sales service

Promote all products, with some product training

Communicate Customer satisfaction and complaints

Keep customers informed of any changes made to products, new products and any possible price changes.

Negotiate prices and discounts within stated perimeters.

Collect Customer Original Credit Application and evaluate place of business.

Weekly call sheets

Goods return for credit

Communicate ideas for improvement

Contract Review

REQUIRED MINIMUM QUALIFICATIONS AND EXPERIENCE

Formal Electrical qualification

3 years’ experience in a similar role

Valid Drivers’ Licence

Sage experience advantageous

REQUIRED COMPETENCIES

Excellent customer service skills

Excellent negotiation skills

Effective verbal, written and listening communications skills

Time management skills

Computer skills.