Management Information System Executive

Worked on call center reports taking care on MIS for MTS-KK related report.

Preparing daily call reports, Health report and other reports.

Forecasting the call volume for the contract.

Preparing roster and Manpower tracking.

Preparing profit and loss statement

Creating Dashboard in Macro, Excel and Access.

Automation for reports.

Worked on invoice and payroll related reports.

Tracking the employees' Performance report based there production and attendance

Capacity paling.

Full time