Customer Service Representative

WORK FROM OFFICE ONLY

Contact :

English Required

UK SHIFT (1:30PM - 10:30PM)

US SHIFT(9:30PM-6:30AM)

5 DAYS WORKING

FRESHERS ONLY

Our company Dazonn Technologies is hiring Graduates and Undergraduates for a Customer Service position (International Voice Process) - CONTRACT TO HIRE

Job Description

We are seeking Customer Service Representatives to handle customer queries and complaints. To be successful in this role, you must have experience interacting with computers and consumers. You must also be able to remain calm when customers are frustrated. You must also be able to process orders and modifications across multiple channels of communication.

Customer Service Representative Responsibilities

Respond to customer inquiries promptly, communicate with customers through various channels

acknowledge and resolve customer complaints.

In case of chaos, Handle the situations wisely and smartly.

Maintain a positive attitude, empathy, and professionalism toward customers at all times.

Documenting all customer interactions, comments, transactions, and complaints

Communicating with colleagues as needed, providing professional customer support and ensuring customer satisfaction.

Full time