Branch Manager

Job Purpose

Oversee the business from the branch,

Drive revenue growth of the Geographical cluster and various touch points through both asset & liability RM team

To be responsible for managing & growing the Asset & Liability book, across businesses- SME and CBG

To ensure profitable and quality client onboarding

Driving Profit and loss of the cluster and overall development of franchise in local market.

Ensuring RED / best in class customer service / experience

Responsible for Audit, Governance and Control

Follow One Bank philosophy

Key Accountabilities

Devise and implement a strategy to primarily grow the SME business in cluster (both liability and asset business) and to regularly interact with Regional Head and central team to ensure the same

Build asset and liability book by ensuring appropriate product profitability (ROA, ROE, NIM, etc) and risk quality.

To ensure the Risk taken is appropriate and in line with the returns

To ensure active front office market coverage of SME Business and to establish the DBS Brand and presence with all our target customer groups and relevant parties.

Assist in cross selling bank products from SME and CBG stable to the customers.

Monitor and ensure financial goals are met with co-ordination across various business segments.

Ensure adherence of processes, rules, guidelines of the bank including maintaining satisfactory audits of the branch.

Ensure that all aspects of internal Governance are met, monitor compliance issues, and proactively highlight/escalate any issues.

Operationalize, Leverage all the touch points in the vicinity of branch,

Ensuring RED / best in class customer service / experience

Is responsible for Audit, Governance and Control

Job Duties & Responsibilities

Develop the SME client base in cluster, including target identification.

Manage all Eco-system partner relationship and drive business through the same

Prepare and track client plans for existing clients.

Cross sale and Service the existing relationships and enhance revenue and ROE thereof.

Maintain credit risk quality of the asset portfolio

Ensuring Onboarding, Training and career development of the employees in the branch.

Maintain oversight on controls instituted by Credit Administration

Maintain compliance with regulatory/Internal requirements

Communication - To clearly and regularly communicate on behalf of the cluster with Regional led, and Head Office, as appropriate

Ensure adequate staffing and drive productivity for internal & outsourced staf

Experience

At least 12-18 years of experience, in Banking / Financial Services sector post qualification

Full time