International Voice Process

Who are we

We are an end-to-end Market Research Services provider in areas such as Survey Programming, Data Collection, Data Processing and Data Analysis-enabling our client companies to concentrate their corporate energies on their core activities. Our research networks span across 75 locations with translation, transcription and survey programming capabilities in 20-plus international languages. We have a track record of conducting extensive projects in the Americas, Europe, The Middle East, Africa and the Asia Pacific region thus providing genuinely global, optimally lucid and highly qualitative research.

What we are looking for

We are looking for a dynamic Sr. Researcher to conduct survey requirements for our projects.

What Youll Be Doing

Call and conduct Market Research Surveys for 8 hours in 9 hours of shift

Lead generation; Find contacts, mainly decision makers and people who influence decisions.

Verify details of the contact:- phone, fax, email, reporting structure, title, address etc.

Build and utilize your skill-set of speaking to Senior Management representatives across the globe

Work in a shift duration of 50 hours spread across 6 days

Grab your performance based incentives via achieving daily/weekly/monthly/quarterly targets

Utilize your research skills on platforms like Linked-in

Study and understand our project-survey requirements

You will operate in a fast paced and target oriented environment which in turn will help you build lifelong skill sets.

What are the skills that youll need to succeed in this role:

Technical Skills Behavioral Skills

Know- How About IT & KPO Industry Customer Delight

Research Skills Flexibility

Telephone Etiquettes Communication Skills

Stress Management Time Management Skills

Convincing Skills Listening Skills

Professionalism (Attendance/Punctuality)

Teamwork

Our shifts are rotational; APAC (6.30 AM to 3.30 PM ), UK ( 1.30 PM to 10.30 PM), US (6.30 PM to 4.30 AM ), NZ(12.30 AM to 10.30 AM) ; our male employees are encouraged to be open to all shifts at all times whereas our female employees are encouraged to be open to work in shifts between 6:30 AM to 11:00 PM)

Flat shift allowance of Rs. 2200 is paid for Night Shifts

We work Monday to Saturday with a week off on Sunday

What are the perks in store for you

You will gain extensive knowledge of various trends in various markets/countries across various products,

services

You will learn global business requirements via interaction with our global clientele

Stepping stone to make a career in Market Research / Marketing industry

Know how of how to speak, behave and manage a business person on the other end of the telephone

Time management & process management while managing your own appointments, schedules, calls, etc

Full time