Team Lead - Data Entry Operator

Who are we

We are an end-to-end Market Research Services provider in areas such as Survey Programming, Data Collection, Data Processing and Data Analysis-enabling our client companies to concentrate their corporate energies on their core activities. Our research networks span across 75 locations with translation, transcription and survey programming capabilities in 20-plus international languages. We have a track record of conducting extensive projects in the Americas, Europe, The Middle East, Africa and the Asia Pacific region thus providing genuinely global, optimally lucid and highly qualitative research.

What we are looking for

We are looking for a dynamic Team Lead-Data Entry to assist with our data entry requirements for our projects.

What Youll Be Doing

Help and monitor team to punch in data in to the system or desired format or form or any portal requested by the stakeholder from data available from different sources like, excel, word, presentations, books, secondary sources etc. as per targets & project requirement

Executing translation needs and how will they manage it.

Preparing daily plan for the team including shift timings and managing the resources accordingly

Innovation in order to eradicate errors happening.

Complete control of team including discipline, attendance etc.

Update, research and verify data in excel if there is any change in it.

Ensure accuracy and confidentiality of information recorded

Ensure that the team timelines are followed

Build MIS/reports of target & achievement for the reporting head

Coach team members to achieve their best

Identify team members on PIP

Coordinate with other team members & coaches for project requirements

Cross functional team coordination whenever required in case of any challenges/Issues faced

Setting team targets

What are the skills that youll need to succeed in this role:

Technical Skills Behavioral Skills

Tools Knowledge: Excel & Word Customer Delight

Typing Speed & accuracy Time Management Skills

Know- How About IT & KPO Industry Team Work

Reading Comprehension Flexibility

What are the perks in store for you

You will gain extensive knowledge of various trends in various markets/countries across various products, services

You will learn global business requirements via interaction with our global clientele

Full time