Accounts Receivable (AR) calling

Company Overview

CONFAIR is a reputable company specializing in revenue cycle management and e-publication. With over 25 years of experience in the healthcare industry, we work with healthcare providers, billing offices, clinics, hospitals, and nursing homes. In addition, we have expertise in XML conversion, Epub3 conversion, Apdf conversion, and typesetting. Our commitment to adopting cutting-edge technology and automation allows us to deliver high-quality products and services to our customers.

Job Overview

Full-Time AR Calling job in Coimbatore, Tamil Nadu, India. CONFAIR, a leading company in revenue cycle management and e-publication, is seeking a dedicated individual for the role of Accounts Receivable (AR) Calling. This is a great opportunity for a fresher with less than 1 year of experience to join our team and contribute to our success. The ideal candidate should have strong communication skills and a passion for providing excellent customer service.

Qualifications And Skills

Excellent communication skills, both verbal and written

Ability to handle sensitive and confidential information

Strong problem-solving and analytical skills

Detail-oriented and highly organized

Solid understanding of medical billing and insurance processes (preferred)

Knowledge of relevant software applications, such as billing systems and productivity tools

Ability to work independently and as part of a team

Strong time management skills and ability to prioritize tasks

Willingness to learn and adapt to new technologies and processes

Positive attitude and a customer-focused mindset

Roles And Responsibilities

Make outbound calls to patients or insurance companies to follow up on outstanding accounts receivable

Verify insurance coverage and resolve any discrepancies

Update patient records with payment details and account status

Provide exceptional customer service by addressing inquiries and resolving issues

Negotiate payment plans and arrange for timely collection of outstanding balances

Maintain accurate and up-to-date documentation of all communication and actions taken

Collaborate with internal team members to resolve complex billing issues

Adhere to industry regulations and company policies

Full time