Director of Revenue Management

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for four consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

ABOUT THE ROLE

The Director of Revenue is responsible for the interpretation of business analytics into tactical strategy - provides focused expertise that will guide and direct the hotel’s Revenue Strategy Team through effective and measurable revenue management initiatives. The priority will be room revenue, food & beverage (catering), with a focus on total revenue management, including but not limited to spa, food & beverage (outlets), and other ancillary revenue opportunities.

The Director of Revenue is also responsible for the overall management of the Reservations Department and reports to the Director of Marketing.

Position is Resort based with minimal travels.

WHAT YOU WILL DO

INTERPRET BUSINESS ANALYTICS INTO MEANINGFUL ACTION TO IMPROVE PERFORMANCE.

LEVERAGE IDEAS G3 REVENUE MANAGEMENT SYSTEM

MANAGE RATES AND INVENTORY IN ALL DISTRIBUTION CHANNELS.

INITIATE PRICING ANALYSIS AND RECOMMENDATIONS

OWNERSHIP OF OTA MARKET MANAGER RELATIONSHIP

OWNERSHIP OF LOCAL MERCHANDISING STRATEGIES IN DISTRIBUTION CHANNELS

LEAD WEEKLY REVENUE MANAGEMENT & STRATEGY MEETINGS

WHAT YOU BRING

University degree. Completed a minimum four (4) year university degree in Accounting, Business Administration or Hotel Management or equivalent experience in Revenue Management capacity.

Excellent oral and written communication skills.

Excellent organization and time management skills.

Strong IT (Information Technology) foundation is required. Proficient in Excel, Opera, Salesfource, Microsoft Office, Windows. Knowledge of PowerBI, IDeaS G3 RMS and Hotelligence is an asset.

Excellent analytical skills and ability to demonstrate key insights translated to fact-based decision-making.

A self-starter that can multi-task and prioritize.

Must be flexible and dependable to work beyond a standard work day when required.

Proven relationships with Agencies, Vendors, OTA Market Managers that have delivered demonstrable results, and the personality to maximize these contracts.

WHAT WE OFFER

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Laundry for Employee Uniforms

Complimentary Employee Meals

Transportation from Danang

SCHEDULE & HOURS

This is a full-time position.

Working Hours: 44 hours/week

REQ10312692