Desktop Support Engineer

As Third Bridge s Desktop Support Engineer, you ll play a vital role to keep our business running smoothly! Providing first line support within our Tech Success team, you ll fix all technology issues that our employees may face

You ll deliver excellent customer service whilst responding to tickets raised within the office, from remote workers, and supporting our other locations around the globe

Some of your responsibilities will include:

User account creation, maintenance and closure

Issuing equipment, inventory management, organise deliveries and shipments

First line technical support: triaging issues, gathering information, resolving tickets

Desk configuration of meeting and conference spaces

Managing escalation or delegation to senior team members or wider Tech and Product departments

Full time