Serve as the primary point of contact for assigned client accounts,
understanding their goals, needs, and challenges.
Develop account strategies to overcome the challenges and action plans to
meet client objectives and maximize account growth as per the target
Conduct regular F2F business reviews with clients, discussing performance,
identifying areas for improvement, and presenting new opportunities.
Track and analyze account performance, sales data, account funnel, and
market trends to identify opportunities and challenges.
Drive business growth for newly onboarded partners by working on their
basic hygiene and health metrics
Deliver Incremental Revenue from the assigned clients through monetization
and commercial improvements.
Deliver incremental counter share for all assigned clients by strategic
planning to dominate market share.
Maintaining a strong relationship with restaurant owners and delivering
best-in-class restaurant NPS.
Collaborate with internal teams to coordinate and deliver exceptional
service to clients, addressing any issues or concerns promptly..
Generate leads and proactively approach potential clients, presenting our
value proposition and securing new partnerships.
Desired Candidate:
Graduate with excellent communication skills.
Good working knowledge and experience of e-commerce activities and all
online marketing channels
Confident, Pleasing and a go-getter personality
Effective communication skills
Attitude Aptitude for Sales
Should be a team player, working alongside people from all walks of life.
Analytical, good Excel skills.
Leadership and Influencing skills: Identify, builds, and use a wide network
of contacts with people at all levels, internally and externally. Achieves a
good result through a well-planned approach.
Initiative Flexibility: Recognizes the need to adapt to change
implement appropriate solutions. Be able to identify opportunities and
recommend/influence change to increase the effectiveness and success of
campaigns.
Creativity Initiative: Demonstrate creativity originality in their work
and have the personal drive and initiative to bring about change and help drive
the business forward.
Being the face of Swiggy in the market and standing up for the values we
believe in.
Key Skills Required:
PL Understanding
Market Research and Intelligence
Customer Lifetime Value
Business Development
Data Logic
Data Interpretation
Data Visualization
MS Excel
Data Analysis
Result Orientation
Managing Relationships
Conflict Management
Problem-Solving
Full time