Night Receptionist

Company Description

Ibis Amman

Job Description

• Keeping hotel financial records in order

• Processes invoices, transactions, room charges, refunds, and prepares checkout bills

• Monitors and checks accounting ledger

• Verifying that all accounts are balanced and supported by documentation

• Audits financial statement accounts such as receivables and revenues

• Posts room taxes and charges

• Processes discounts and vouchers

• Tracks room availability and occupancy

• Prepares daily reports and summary cash balance

• Checking guests in and out of the hotel.

• Handling/Responding to guests' needs, requests, and complaints.

• Answering the phone and making reservations.

• Summarizing each night's operations, and listing any follow-up tasks for management.

• Following End of Day Procedures.

Qualifications

• Minimum 2 years of bookkeeping and front desk experience

• Opera System expert

• Proficient in MS Office, PMS, and CRM software

• Outstanding verbal and written communication skills

• Detail-oriented and strong organizational skills

• Strong interpersonal skills

• High school diploma or equivalent; Associate or Bachelor s degree in Hotel Management or related field is a plus

• Past experience in customer service or hospitality is a plus.

• Analytical mind, with strong attention to detail and an affinity for numbers.

• Good organizational and time-management skills.

• Self-motivated, proactive work ethic.

• Strong aptitude for customer service.

Desired Candidate Profile

Education:

Any Graduation Gender:

nm

Nationality:

Any Nationality

Full time