Domain Support Specialist

- Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.

- Drive recovery processes improvement.

- Offer your technical expertise to our domain support and automated operations team.

- Aid our automation and analytics team with your detailed domain knowledge.

- Construct and polish automated Service Delivery methodologies.

- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

The skills you bring:

- Ericsson Operations Engine - Mode Of Operations.

- Overall understanding of Automation.

- Troubleshooting skills.

- Network Performance.

- E2E Customer Experience.

- Network Virtualization.

- Problem management.

- Telecom Domain.

- Ericsson Customer Experience Assurance (CEA) Competence.

- Incident management.

- MS TOP.

- Customer Experience Improvement.

- Service Request Fulfilment (OMS).

- System Administration.

- Data Security.

Full time