Bank Team Manager

Experience - 5 TO 10 Years

Qualification- MBA or Degree MustÂ

Job Location: Kochi.

Job Role - Banking Team ManagerÂ

Job Nature - Manage a team responsible for virtual communication in the enquiry department.

Â

customer queries and concerns related to Banking Products like credit card issues, ATM services, loans, and other banking services.

Ensure all customer doubts and enquiries are promptly and effectively resolved within the bank's customer department.

Handling team coordination, including shifts and managing workload distribution.

No sales targets or marketing responsibilities; focus solely on addressing customer needs.

Maintain fluency in Hindi and English to effectively communicate with premium clients.

strong patience and interpersonal skills to handle diverse customer interactions

Full time