Customer Support

Customer Support Executive - Inbound Voice Process

Position Summary: We are looking for a Customer Support Executive to manage inbound calls and assist customers with their inquiries. The candidate should be able to communicate effectively in English and Hindi, providing high-quality support and service.

Key Responsibilities:

Handle inbound customer calls and resolve queries.

Provide accurate information and assistance to customers.

Maintain a high level of customer satisfaction.

Document call details and follow up as necessary.

Work Schedule:

For female employees: 7 AM to 7 PM.

For male employees: 24/7 shifts with 1 rotational week off.

Experience:

Freshers and experienced candidates are welcome.

Graduate/Diploma holders with a minimum of 1 year of experience as a Helpdesk/Call Center Agent preferred.

Proficiency in Hindi, Haryanvi, and English language accents is required.

Salary Structure:

In-Hand: 10k.

Training Period:

15 days of paid training provided.

Qualifications:

Graduation is mandatory.

Age Limit:

18 to 35 years.

Join our team and contribute to delivering exceptional customer service experiences. We offer a supportive environment with opportunities for growth and development.

Full time