L1 - Support (Networking) - saha

L1 - Support (Networking) - Saha

Company Overview

Aarushi Infotech is a leading provider of IT solutions and support services in Banglore. We pride ourselves in offering technology solutions that drive our client's business success. We are currently seeking a dynamic and experienced L1 Network Support Engineer to join our growing team.

Role and Responsibilities

The L1 Network Support Engineer will be responsible for providing 24x7 support to our clients in maintaining their network infrastructure. Daily tasks will include troubleshooting and resolving network issues, configuration and maintenance of network infrastructure, and providing technical support to clients.

Key Responsibilities

Provide basic network support, including router, firewall, and switch configurations

Install, patch, and upgrade server hardware and software

Understand cabling (data and power), inventory control, and preventive maintenance

Provide remote connection using tools such as Team Viewer, AnyDesk, or other remote monitoring tools

Perform data backup, SMPS replacement, and hard disk replacement

Candidate Qualifications

The ideal candidate should possess the following qualifications:

At least one year of experience in network support

ITI-Network Technician or Diploma in Computer Science and Engineering/Electronics and Communications qualification

Required Skills

The ideal candidate should possess the following skills:

Basic knowledge of network infrastructure and configuration

Familiarity with router, firewall, and switch configurations

Knowledge of server installation, patching, and upgrading

Familiarity with cabling (data and power), inventory control, and preventive maintenance

Ability to provide remote connection using tools such as TeamViewer and AnyDesk

Demonstrable knowledge of data backup, SMPS replacement, and hard disk replacement

Fluent in English (writing and speaking); bilingual English and Hindi is desirable

Working Hours and Compensation

The L1 Network Support Engineer will work rotational night shifts and weekends, with a 9-hour shift that includes one 30-minute lunch break and two 15-minute breaks in morning and afternoon shifts. The compensation for this role is INR 19,000 per month, or INR 2.28 Lakhs per annum, after deductions for statutory contributions (e.g., ESIC and EPFO).

Interview Process

The interview process for this role includes an initial screening, a technical round, and an HR interview.

Skills: firewall,anydesk,epfo,installation,booting,esic,switches configuration,inventory control,preventive maintenance,smps replacement,team viewer,patch upgrade,cisco certification,hard disk replacement,data back up,networking,python

Full time