Tele Caller / Customer Care Executive

Roles & Responsibilities :-

Calling existing and potential customers to persuade them to purchase company products and services.

Accurately recording details of customers purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Required Candidate Profile

Graduate or equivalent to the relevant field.

Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

Proficiency in all Microsoft Office applications.

Strong negotiation and consultative sales skills.

Effective communication skills.

Full time