Desktop Support Engineer L1

Dear Candidates,

Greetings from Starworth Global Solutions!

Job Title: Desktop Support Engineer L1

Qualification: BE / Diploma/ Any Degree

Location: Chennai/CBT/ Hyderabad/Pune/Mumbai/Bangalore

Salary: 2,80,000 PA

Notice period: 0 - 15 days

Exp: 0.6 - 2 Yrs

RoleHardware and Networks - Other

Industry Type: IT

Functional AreaEngineering - Hardware & Networks

Employment TypeFull Time, Permanent

Role CategoryHardware and Networks - Other

Roles & Responsibilities

Desktop, Laptop hardware setup including assembling troubleshooting.

Installation, configuration and troubleshooting of Operating system, all types of applications, drivers and necessary updates.

Basic Network troubleshooting in desktops, laptops and printers.

Operating system Antivirus software updates logs in desktops laptops Installation, configuration and troubleshooting of IP phones headsets Email configuration in desktops laptop users Installation, configuration and troubleshooting of Printer in desktops laptops FTP downloads Uploads.

Handling Service desk management for trouble tickets and service desk requests.

Managing the infra assets.

Maintain pro-activeness on alerts/tasks by using tools.

Create tickets for the critical alerts which have been escalated to Seniors and update the ticket with the appropriate information

Interested Candidates can share resumes to [HIDDEN TEXT]

Call/What's app

Full time