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Contact Center Representative
MRA Recruiting Services
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Dublin, OH
$17-$20.50
... quality and member satisfaction Prevent possible disclosure of sensitive information to unauthorized individuals by verifying caller data utilizing differing sources as necessary Assist in online banking access including troubleshooting problems and ... - Jun 05
Receptionist-PRN (as )
Sonida Senior Living
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Whitehall, OH, 43213
... off* Company paid training for career advancement** *Benefit eligibility dependent on employment status **Eligibility based on location Receptionist Responsibilities include: Answers telephone and directs the caller to the appropriate individual. ... - Jun 05
Sr. Customer Service Representative - Future Opportunities
Pearl Interactive Network
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Columbus, OH, 43201
... + Provide service recovery when caller expresses dissatisfaction with the interaction with agent. + De-escalate aggravated callers when warranted. + Handle calls for callers identified as frequent and/or disruptive. + Provide 1:1 training as time ... - Jun 13
Card Fraud Customer Service
Discover
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New Albany, OH
... Some examples include: verifying flagged transactions, caller authentication, reporting an account as fraud, etc. Takes incoming calls and referrals from other departments, and may make outbound calls at times. Actively manages and escalates risk ... - Jun 11
Assessment RN, LSW, LPC - 3rd Shift
Columbus Springs - East
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Columbus, OH
... Position Details: Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. Assesses or ensures assessment by a qualified mental health professional of patients who ... - Jun 04
Customer Service Representative
EssilorLuxottica
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Columbus, OH, 43216
... industry Excellent telephone skills Excellent active listening and comprehension skills Ability to demonstrate empathy to the caller's situation Ability to provide exceptional customer service Ability to exhibit resourcefulness in resolving problem ... - May 28
Bank Fraud Customer Service PM Shifts
Discover Financial Services
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New Albany, OH, 43054
... * Some examples include verifying flagged transactions, caller authentication, reporting an account as fraud, etc. * Takes incoming calls and referrals from other departments and may make outbound calls at times. * Performs research on customer ... - Jun 10
Customer Service Representative
EssilorLuxottica
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Columbus, OH, 43201
... + Excellent telephone skills + Excellent active listening and comprehension skills + Ability to demonstrate empathy to the caller's situation + Ability to provide exceptional customer service + Ability to exhibit resourcefulness in resolving problem ... - Jun 06
Contact Center Specialist
CGI Group Inc.
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Columbus, OH, 43216
... 2) Call follow-up to confirm resolution based on appropriate action on behalf of caller and management. 3) Working with other departments at various locations as it relates to resolutions associated with call investigations. 4) Portfolio Management, ... - May 27
Customer Service Representative
Insight Global
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Columbus, OH, 43224
... Day to Day includes: * Field customer inquiries via phone, email, and chat * Deliver an exceptional customer experience on a regular basis to all customers * Adapt to the technical knowledge level of the caller * Own and manage customer issues and ... - Jun 09