Service Adviser in Automobile Dealership

Greet customers when they arrive at the parts and service center and direct them to an available mechanic

Consult with mechanics about necessary repairs and possible alternatives to expensive work

Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options

Answer questions about service outcome (after consulting with mechanic if necessary)

Advise Customers About Warranty Protections And Potential Cost Savings

Help customers decide between trading in a car and fixing it through our shop

Manage and oversee the service centers workflow and scheduling

Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Full time