Investron product support

Brief JD

MDM administration including the following

Adding UDFs/look-up values,

Adding GL Accounts/Transaction Types and maintaining related hierarchies

loading DIU templates

submitting tickets to FIS DBA/ASP teams on behalf of a client

End user support and system/report troubleshooting and support across the following areas

Report Wizard, Excel, Crystal, SSRS Reports

Allocation Rules, ATs, BEs

CRM, Accounting, and Reporting Services

General fund administration best practices

Implementation of new functionality or changes

Staff augmentation such as data entry and DIU processing

MR support and testing

Full time