multiplex manager

Job title: Multiplex manager

Experience : 5+

Package: 4 to 5 lcs LPA

Location: Jabalpur

Education : MBA

As a Multiplex Manager, you play a key role in overseeing the efficient and customer-centric operations of a movie theater complex, ensuring an exceptional movie-going experience for patrons. This position requires a blend of managerial, operational, and customer service skills within the entertainment industry.

Key Responsibilities

Operational Management:

Supervise and coordinate day-to-day operations of the multiplex, including staff scheduling, facility maintenance, and overall venue cleanliness.

Ensure compliance with safety regulations and emergency procedures.

Staff Leadership And Training

Recruit, train, and supervise multiplex staff, including ticket sellers, ushers, concession workers, and cleaning crews.

Foster a positive and customer-focused work environment, promoting teamwork and excellence in service.

Customer Service

Implement and uphold high standards of customer service, addressing customer inquiries, complaints, and feedback in a prompt and professional manner.

Monitor and enhance the overall customer experience within the multiplex.

Programming And Scheduling

Collaborate with film distributors to schedule movie showtimes, taking into account audience preferences and industry trends.

Plan and coordinate special events, promotions, and film premieres.

Financial Management

Manage the multiplex budget, including revenue tracking, expense control, and financial reporting.

Implement strategies to maximize revenue through ticket sales, concessions, and promotional activities.

Marketing And Promotions

Work with marketing teams to develop and implement advertising and promotional campaigns to attract and retain patrons.

Explore partnerships and collaborations with local businesses to enhance promotional efforts.

Facility Maintenance

Oversee maintenance and cleanliness of the multiplex, including auditoriums, restrooms, lobby areas, and concession stands.

Coordinate repairs and renovations as needed.

Technology Integration

Stay updated on the latest cinema technology trends and ensure the multiplex is equipped with state-of-the-art audiovisual systems and amenities.

Troubleshoot and address technical issues promptly.

Inventory Management

Monitor and manage inventory levels of concession items, promotional materials, and other supplies.

Implement efficient inventory control procedures to minimize waste and optimize stock levels.

Qualifications

Bachelor's degree in Business Administration, Hospitality Management, or a related field.

Proven experience in cinema management or a related industry.

Strong leadership and interpersonal skills.

Excellent organizational and multitasking abilities.

Knowledge of cinema operations, technology, and industry trends.

Contact: [HIDDEN TEXT]/

Full time